The Door In The Wall, Inc.
Service Dog Policy
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DITW SERVICE DOG POLICY
Service animals are animals that are individually trained to perform tasks for people with disabilities. Service animals are working animals not pets. A service dog works alone. More than one dog serves only as a distraction to the working dog and is not appropriate unless, for example a person who has a visual disability and a seizure disorder may use one service animal to assist with way-finding and another that is trained as a seizure alert dog. The dog owner should be aware of his or her animals and not block aisles or walkways.
Disqualifying Behavior (Service Dog Public Access Test):
Any dog that demonstrates boisterous behavior, hackles up, growling, showing teeth, lunging, biting or inappropriate elimination is not ready for Public Access work. The Door In The Wall will not permit any dog that demonstrates these traits and poses a possible danger to attend our events. The safety of everyone in attendance is our number one priority and the dog and owner may be asked to leave. The trained service dog is always welcome.
Minimum Standards for Assistance Dogs in Public
Public Appropriateness
Dog is clean, well-groomed and does not have an offensive odor.
Dog does not urinate or defecate in inappropriate locations
Behavior
Dog does not solicit attention, visit or annoy any member of the general public.
Dog does not disrupt the normal course of business.
Dog does not vocalize unnecessarily, i.e. barking, growling or whining.
Dog shows no aggression towards people or other animals.
Dog does not solicit or steal food or other items from the general public.
Training
Dog is specifically trained to perform 1 or more tasks to mitigate aspects of the client's disability.
Dog works calmly and quietly on harness, leash or other tether.
Dog is able to perform its tasks in public.
Dog must be able to lie quietly beside the handler without blocking aisles, doorways, etc.
Dog is trained to urinate and defecate on command.
Dog stays within 24" of its handler at all times unless the nature of a trained task requires it to be working at a greater distance.
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